How To Deal With Stubborn People: Naive Inquirer

I have some coaching techniques to share with you all today. Specifically, I’m going to talk about working through resistance with clients. My background is working in Corrections, so rehabilitating criminal offenders, and pretty much about 90% of them did not want to work with me. So I dealt with highly resistant clients. The people whose behavior I had to Read More

Easy Confrontations: How To Be Assertive Without Conflict

After many years of working with offenders and managing staff, I’ve slowly learned to overcome my fear of confrontation. At first, when a tattooed up gang member would yell at me and cry and threaten, I would fold like deck-chair. Slowly, over time, I learned to use exercises, templates and courage to become more assertive. This built my confidence which in turn built my assertiveness. By stepping out of my comfort zone a little more each day, I finally got to the point where I was ready to face any challenger. Read More