Navigating Difficult Conversations: Definitions and Common Mistakes

Check out the full course – Building Rapport: Communication Skills to Surpass Small Talk Full Transcript This video is an excerpt from my upcoming course Building rapport: Going beyond small talk with advanced communication skills. If you’re interested in the course, check out the link above. So in today’s video, we’re going to talk about navigating difficult conversations, the techniques Read More

How to deal with indirect people

There’s a question I get asked quite often by my clients, which is: “How do you deal with people who are indirect?” How do you deal with people who ask for what they want in subtle, hidden, vague, discreet ways that you have to interpret like a code to figure out what they’re saying? I’m sure you know the type Read More

You CAN tell people that you don’t like them!

A few months ago, a guy I know took me aside, sat me down, and said that he had to admit something to me: he thought of me as boring and anti-social. It’s fair for him to think that way. The few times that we see each other, I am that way for various reasons. As part of my commitment Read More